Delivery Information

We deliver to all areas across the Kingdom of Saudi Arabia

The moment you complete your purchase, your delivery will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Delivery Options

  • Standard delivery - Delivery charge is SAR 30, or free on orders above SAR 199. Orders will be delivered within 2-5 days.

Click & Collect

  • Order online and collect your order from your preferred store in 3-7 days. This service is only available for orders above SAR 199.

Safety Measures

We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:

safety

We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

    Payment Options

    Credit/Debit Cards

    We accept payments through local & international credit/debits cards such as VISA & Mastercard.

    Apple Pay

    With Apple Pay, you can easily and securely pay for items using your iPhone, iPad, Apple Watch, or Mac.

    Buy Now, Pay Later

    Shop now and pay later with our different payment solutions. For more information, please click here

    Cash on Delivery

    The cash on delivery option is currently unavailable. We offer alternative online payment options through debit/credit cards.

    Click & Collect

    You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

    If you’re unable to collect your order for any reason, please contact us on 8004414440.
    Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

    We keep your order in store for 7 business days.

    All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

    Return or exchange any items must occur after 24 hours of picking up the relevant order.

    For more information, please visits our FAQ's page.